How to put images in your Hubspot snippets

If you frequently send emails, respond to tickets, or manage conversations with customers, you know how important it is to provide the right information quickly and efficiently. A simple text response is often not enough, especially when explaining something visual like a product design, a diagram, or a technical issue. That’s where Snippet Power Tools comes in handy, allowing you to easily embed images into your HubSpot snippets. Here’s how to do it in just a few steps.

Step 1: Install and Authenticate Snippet Power Tools

Snippet Power Tool Bar showing in hubspot

Before you can start creating snippets with images, you need to ensure that you have the Snippet Power Tools extension installed and authenticated in your Chrome browser. Once installed, double-check that the extension is running properly by accessing its popup. If you see that it’s authenticated, you’re good to go!

Step 2: Create a New Image Snippet

A hubspot snippet with the new image tag included Now that you’re set up, it’s time to create a snippet that includes an image. Let’s say you want to send an image of a circuit board to a customer as part of a support response.

Start by creating a new snippet in HubSpot, using Snippet Power Tools. To add the image, you’ll need the image’s public URL. You can grab this from a source like Google Images or any website that hosts public images in PNG or JPEG format. Once you have the URL, insert it into your snippet by typing: [!<image-url>] Replace <image-url> with the actual URL of the image. For example: [!https://example.com/circuitboard.png]

Step 3: Save the Snippet

After adding the image URL, save your new snippet. It’s now ready to use in any customer-facing response or conversation.

Step 4: Use the Image Snippet in a Conversation

Using the image snippet in the helpdesk Now let’s see the snippet in action! When responding to a live conversation or a support ticket, you can easily select your newly created snippet that includes the image. The image will appear as an attachment for the customer to view or download, making your response more comprehensive and helpful.

Step 5: Add the Image Snippet in Comments

The result of an image snippet in the comments section In addition to direct responses, you can also use your image snippets in the comments section of a conversation or email thread. This is especially useful when collaborating with team members or providing additional visual information to customers.

Conclusion

With Snippet Power Tools, embedding images into HubSpot snippets is quick and effortless. Whether you need to include product photos, technical diagrams, or screenshots in your responses, this extension streamlines the process, helping you deliver better support and communication to your customers without extra effort.

If you have any questions or need further assistance, feel free to reach out to us!

With this tool, you can revolutionize the way you engage with customers, making responses faster, more visual, and far more effective.